Case Studies

Success Logistics

LoadOps is built for the truckload community and is 100% focused on providing the latest technology solutions to you at an affordable price.

After running Success Logistics for nearly four years, Marco Harris found himself with a wide variety of clients and a strong operation, but tight margins. He needed an edge to increase profits and solidify success.

“Instead of relying upon Excel spreadsheets, I wanted something more neat and clean for sending dispatching to the drivers and paperwork to clients.”

Challenge: Working between multiple systems killed productivity

“With LoadOps (formerly Axele), I don’t have to re-scan any documents,’ Harris said. “The drivers scan them right there on the spot, and that also creates a backup, where a physical document might get misplaced or damaged.”

“Once the drivers scan them in, that same scan is the document that I send into my factoring company to get paid. The quality of the scan from the driver’s end to my end all the way to the back end is perfect. That saves time right there. It’s better this way.”

Success Logistics leveraged LoadOps’ factoring integration along with DAT load board, and Samsara electronic logging device (ELD). These integrations make LoadOps a one-stop shop for Harris. The ability to stay within LoadOps instead of bouncing around multiple systems saves hours each day.

Challenge: Visibility, profitability

Success Logistics focuses on one-day runs. Effective trip planning is a key component to the business’ strategy.

“Before, I had to do a lot more deadheading to get good loads,” Harris said. “The way LoadOps tracks the truck helps with creating a plan for the next load, and just keeping me abreast of when the truck is in its proper destination gives me better visibility and real ETAs.”

With weekly profit margins tight at around 10%, Harris is looking to LoadOps to help bump that to 13% or 15%, a 30-50% increase in profits. 

“If I can keep moving the profitability needle up three or five more percent, that’s great,” Harris said.

Challenge: Rate confirmations

Once a load has been identified, the process of confirming and logging rates has always been a tedious task. With LoadOps’ auto-import feature, Harris can drag and drop a rate confirmation onto the load and the system will automatically populate all the details.

“It’s pretty smooth and saves a lot of time,” Harris said. “The system also makes it easier for my dispatcher, so more of our time is freed up to do other things that we need to do.”

Challenge: Lanes and rates

From day to day, Success Logistics’ goal is to move the truck with the best possible rate they can get. Harris looks for one-day trips. The strategy is to pick up a load in the morning, deliver it the next morning, and repeat that cycle at the highest rate possible on a consistent basis.

“It can be challenging at times trying to find the appropriate lanes and the appropriate rates,” Harris said. “But the way LoadOps is designed, it automatically populates the best rates and the best profitability margin,”

Client requirements: “Find the best loads fast”

Because Success Logistics focuses on one-day loads, Harris used to spend a great deal of time scanning load boards.

“But with the LoadOps app, it’s going to pull up the top five loads based on city and state or area where you’re trying to run,” Harris said. “It’s going to pull up the best load from the DAT board that’s available, versus without LoadOps, you go on DAT and you pretty much scan through all the different loads to find those best five loads.”

“It takes no time, because it’s automatically populated for you instantly,” Harris said.


LoadOps is built for the truckload community and is 100% focused on providing the latest technology solutions to you at an affordable price. Our goal is to put our 20+ years of experience in automation and optimization technology for airlines and large LTL carriers to work for every truckload carrier, making them more efficient, more productive, and more profitable.

Benefits of our solution

LoadOps’ mobile application can be downloaded on any Android or Apple phone or tablet, and allows companies to automate dispatching and stay connected with drivers.

No more endless customer calls to get load statuses; handy shareable links make it easy to keep everyone updated about the who/what/where/when of truckload operations.

Bring your data into LoadOps manually or through Excel spreadsheet uploads. Connect to Load Boards, ELDs, and Accounting Systems.

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